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How to select the right digital agency

On 29th October the topic at Web Managers Group in London was ‘Finding the right agency’. Given Digital Clarity Group experience, extensive research and advisory engagements in this area, I was...

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Finding the right agency: video of October 2013 meet-up

Choosing a digital agency is one of the biggest and most complex decisions facing web managers and heads of digital, as so much hinges on the outcome. Our 29th October event looked at the challenges...

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UK local government digital standards in beta

Image: Dipb / Flickr Last week LocalGov Digital launched its Digital Content Standard, a carefully crafted first draft - or beta version - and a free resource for local government web and content...

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5 assumptions to avoid about your mobile web users

Images: Dan Brickley & William Ward / Flickr When we talk about mobile standards and typical users, we're often referring to statistics and behaviours from two or even five years ago, or just to...

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#BetaFiles Lambeth’s cooperative journey to a user centred website

Image: Scott Stockwell / Flickr The first in a series of true stories of digital transformation, this time from the frontline of local government web services... You wake up one day in 2012 and find...

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Thinking mobile first

Image: Jeremy Keith / Flickr I’ve previously written about achieving the mobile web standard and avoiding assumptions about mobile users. Completing the mobile trilogy, here’s some advice for turning...

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#BetaFiles iterative web development the Monmouthshire way

Image: Ben Salter / Flickr At Monmouthshire County Council, we never aim for perfection. Perfection doesn’t exist. There will always be something we aren’t happy with; something that can be improved,...

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How to select the right digital agency

On 29th October the topic at Web Managers Group in London was ‘Finding the right agency’. Given Digital Clarity Group experience, extensive research and advisory engagements in this area, I was...

View Article


Finding the right agency: video of October 2013 meet-up

Choosing a digital agency is one of the biggest and most complex decisions facing web managers and heads of digital, as so much hinges on the outcome. Our 29th October event looked at the challenges...

View Article


Web accessibility that’s easy on the hands

Image: andybient / Flickr When most people talk about the accessibility of websites they’re largely referring to making websites accessible to people with sight problems, which is great; but truly...

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How to select the right digital agency

On 29th October the topic at Web Managers Group in London was ‘Finding the right agency’. Given Digital Clarity Group experience, extensive research and advisory engagements in this area, I was...

View Article

Finding the right agency: video of October 2013 meet-up

Choosing a digital agency is one of the biggest and most complex decisions facing web managers and heads of digital, as so much hinges on the outcome. Our 29th October event looked at the challenges...

View Article

Legends or myths? Working with a lean agency

Image: nicolasnova / Flickr I've worked with many lean and agile development agencies. It's especially effective when creating user co-created digital services. There are plenty of challenges though,...

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#BetaFiles Lambeth’s cooperative journey to a user centred website

Image: Scott Stockwell / Flickr The first in a series of true stories of digital transformation, this time from the frontline of local government web services... You wake up one day in 2012 and find...

View Article

#BetaFiles iterative web development the Monmouthshire way

Image: Ben Salter / Flickr At Monmouthshire County Council, we never aim for perfection. Perfection doesn’t exist. There will always be something we aren’t happy with; something that can be improved,...

View Article


How to select the right digital agency

On 29th October the topic at Web Managers Group in London was ‘Finding the right agency’. Given Digital Clarity Group experience, extensive research and advisory engagements in this area, I was...

View Article

Finding the right agency: video of October 2013 meet-up

Choosing a digital agency is one of the biggest and most complex decisions facing web managers and heads of digital, as so much hinges on the outcome. Our 29th October event looked at the challenges...

View Article

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